It’s time for another Blurb meet-up. And this time we’re heading south. We’ll be in Memphis for the AIGA Design Conference and thought it would be the perfect time to host a meet-up in your backyard. Whether you’re in town for the AIGA Conference or you’re a local Blurb fan, we want you to come [...]
Author Archives: Kathy
Downtime for Customer Support and FAQs Today
August 11, 2009 – 1:55 am
The support tool we use to host our FAQs and answer your email questions is getting upgraded today at 2 p.m. PST/ 8 p.m. GMT. We’re pretty excited because this upgrade will let us add new functionality in the future which means we’ll be able to answer your questions quicker and more efficiently.
You won’t [...]
Limited Customer Support Thursday and Friday
March 4, 2009 – 1:56 pm
Blurb Customer Support will have a limited staff Thursday and Friday due to off-site company-wide training. Yes, we’re all running off together for some in-depth photography workshops and we can’t wait.
During this time, please expect slower than usual response times to your support questions. We will try to respond to all new support requests, but [...]
Delay in Customer Support
December 7, 2008 – 11:02 pm
If you submitted a support request this weekend, we experienced some downtime with our email support system on Saturday and Sunday. The good good news is that questions filled out and emailed to us over the weekend will be answered in the order we received them starting at midnight tonight (Sunday 12 a.m. PST). The [...]
Blurb HQ Closed for Thanksgiving
November 26, 2008 – 1:00 am
We’re closed Thursday and Friday in observation of Thanksgiving, a big eating day here in the U.S. We get up early, get the house in order, prepare lots of food, and eat an early dinner with friends and family. The next day, some people start holiday shopping at dawn, but that’s another story.
For those [...]
Tips – Care and maintenance of your Blurb books
August 4, 2008 – 11:42 am
As a former bookstore owner, I frequently had to fix, repair, and/or enhance some of the books that crossed my counter. Fixing and repairing books is not as hard as it sounds and will help when small problems arise. That said, if there are any problems with your Blurb book when you receive it, please [...]
Friday is our Independence Day
July 3, 2008 – 11:03 am
Nope, I’m not talking about the 12-year anniversary of the Will Smith movie. On July 4, 1776, the United States declared independence from Great Britain. So, 232 years later, we celebrate with backyard barbeques, drinking beer out of cans, watching fireworks, and at Blurb HQ … not working.
We know we’ll be the only ones [...]
