Tell us what you think. Take our new book product survey today.

Share the Blurb:
pin it button Tell us what you think. Take our new book product survey today.

Hey there Blurbarians –

Listening to and working closely with our customers are core to Blurb’s values and success as a company, and that’s what we’d like to do with our new book survey. Feel like telling us your two cents? This 15-question survey is focused on learning what new book products you’d like to see Blurb offer in the future. New sizes, paper, covers, and add-on options are all open for suggestion. This survey should take only 10-15 minutes to complete. If you need to take a break, just save your answers and return to the survey later. In the near future we’ll announce additional surveys on a variety of topics such as BookSmart and web features.

And to make this more fun, five lucky respondents who complete the survey will get a $100 Blurb gift certificate.

Here’s the link to the survey:
www.surveygizmo.com/s/89616/829sh

Please note that here is a open answer section toward the end of the survey where you can add product ideas we may not have covered. For non-book related feedback, such as BookSmart features you’d like to see, drop a note to our suggestion box.

Hope everyone had a joyous holiday season. Thanks to you all for a wonderful 2008 Blurb-style.

Cheers,
Chad Jennings, VP of Design and founding employee (aka CapnScrappy)

UPDATE: Thanks to everyone who participated! The survey is now closed.

Share the Blurb:
pin it button Tell us what you think. Take our new book product survey today.

30 Comments

  1. Just got my first book delivered. I was worried I was going to be a bit disappointed with it. I wasn’t. It looks just great. So thanks Blurberati for a job well done!

    By Nick Herbert
      December 31, 2008 – 4:41 am   Permalink
  2. I just received my first book from Blurb and I’ve got to say I am very impressed. I wasn’t sure how the images it would turn out, but I love it and plan on making many, many more books. Thanks Blurb for offering this service to people.

    By Cheryl Gonzalez
      January 2, 2009 – 10:19 am   Permalink
  3. I have just received my first book from BLURB and was quite pleased with the results. I made this book as a ‘trial’ and the mistakes/bad choices were all my own. I have a 2nd book now in the pipeline and hope that will prove more satisfactory. My first book had an image-wrap cover which I found marks easily so this time have gone for a hard cover with a dust jacket.

    By Dyanna Swindlehurst
      January 3, 2009 – 8:21 am   Permalink
  4. I just received my first book from Blurb and was unfortunately disappointed with the limited design options and the production quality. My expectations were very high given the wonderful community that Blurb is building and the buzz surrounding the company.

    I produced a nearly identical version of my book using Apple’s Aperture software and bookstore.

    There were several advantages to Blurb, including:
    - No limit on number of pages (Aperture is limited to 100 pages)
    - Larger format (11″x13″) vs. Aperture’s largest size (8.5″x11″)
    - Lower price (approximate 35% saving using Blurb)

    However, Aperture provided several significant benefits:
    - Much greater flexibility in page design. You can build your own page using Aperture, which is not possible using Booksmart
    - Higher quality reproduction of images, more subtlety in rendering colors. There’s a significant difference even using Blurb’s “premium” paper.
    - More friendly format. While smaller, the 8.5″x11″ format is much friendlier to the 3:2 format. It enabled full bleed reproduction without much cropping, which is not possible with Blurb.
    - Faster delivery. I ordered both books at the same time and received the finished product from Apple about a week earlier.
    - Better production. Apple’s packaging is elegant and flawless while Blurb’s packaging was sloppy. For example, Apple provides high quality end pages and embosses the title on the book’s cover while Blurb mis-folded the dust cover, obscuring an important component of the image on my book’s cover.

    By Jim Warner
      January 6, 2009 – 12:12 pm   Permalink
  5. I took your survey earlier but forgot the one suggestion I have … that is to have a “click here to read more” or “click here to buy it now” when a person gets to the end of the 15-page preview. Let’s not leave readers dangling on the end of their seats after their sneak peak. :)

      January 10, 2009 – 5:15 pm   Permalink
  6. Im very disapointed, I order my book the 12 of dec 08, and todoay 14 of january i havent recieved it yet. by the way blurb just sent me a email confirming that fedex lost my book!!!! ????????? I dont know if blurb realize that this book is the work of a life as a photographer and it could end in the wrong hands without any copyright protection. I payed for a express service, obviously not completed. And now i have to be satisfied with a “reprint”, but no actions about the first book blurb lost. its a shame, i had a lot of ilusions with this project and now i have the worst idea of Blurb.

    By Luisa
      January 14, 2009 – 5:18 am   Permalink
  7. I like Blurbs prices but i don’t like the quality of the print and blurb being dishonest about the sizes of the book. Just like one of the comments already made – a part of the picture on the front cover was messed up- not good when i’m giving this as a gift. I paid extra for the better paper and it was the exact same as the first book i received and doesn’t compare to other companies I’ve tried. I bought an 8×10 book and received a 7 1/2x 8 1/4 size book. Very disapointed! I’ve used other publishers and i get an exact 8×10 or 8×8 book, or what ever i buy. I have a lot of friends that do digital scrapbooking and they all agreed you get what you pay for. To us pictures tell our life story and we would rather pay more for a lot better printing and correct sizes.

    By kera
      January 14, 2009 – 2:42 pm   Permalink
  8. Like most, I suspect, I was anxious that my hard work wouldn’t be well-presented when printed, but I’m really pleased with my book. I guess if you pay two or three times the price, you might get better quality, but if you take care with your formatting and image quality, there’s no reason why you can’t produce a very good quality work.

    Thanks, Blurb!

    By John
      January 16, 2009 – 9:27 am   Permalink
  9. Im very disapointed, i just got my blurb book. The black and white look so ugly. Some part of the grey from 40 % to 100 % look magenta and from 10 % to 40 % have a green dominante. my picture are high res 300 dpi and sRGB profile. The cover look magenta.

    I wonder if some of you had the same result in black and white print. Please let me now.

      January 16, 2009 – 10:30 am   Permalink
  10. I’ve published at least 8 books with Blurb and being a Pro Photographer I am pleased with the quality. My High School Seniors love them. You can design your own page if you don’t want to use one of their templates. Just deign it in photoshop then import it as a photograph into at full bleed page. Simple!

    Now all I need them to come out with (and I hope really soon) is a 10×10 book. I would be ordering those instead of 8×10 books.

    By Heather
      January 21, 2009 – 3:21 pm   Permalink
  11. A way to import multiple books into one book. This would allow larger photo books to be done in Chapters and then merge together. The new cameras with the higher MegaPixel is making the photo books really slow to create. This would improve the time to make a large photo book.

    By Michelle
      January 30, 2009 – 8:06 pm   Permalink
  12. Want a personal dedication page associated with a book that can be changed and inserted into the book when printed. Can do much the same now but have to delete the previous printing, edit the “dedication” page (usually pick the copyright page), and reload the changed version to have it printed – a waste of time. Also get around clipping bug in your word processor by using Microsoft Word to create page(s), printing each page, scanning each page into Photoshop Elements, saving each on computer file, then upload with BLURB “Get Photo”. It works but again is a waste of time – fix the bug!

    By Richard A Henson
      February 9, 2009 – 2:10 pm   Permalink
  13. Second the idea to put several books (treat each as chapters) into one book. Use current software to create each “Chapter”. Develop another software package to put them together. Would also minimize the clipping bug in that the whole book is not one live document and would make proofreading a much less onerous chore.

    By Richard A Henson
      February 9, 2009 – 2:23 pm   Permalink
  14. I’ve now had two books processed by Blurb. The first I’m happy with – as the images are from a pinhole camera and scanned from Polaroid or Fuji instant material – mainly mono or under saturated colour. Therefore printed quality wasn’t a great issue. Similarly, there’s very little text and therefore its alignment is, once again, non-critical.
    However, the second book has proved to be BIG disappointment. It contains high quality digital images which have been rendered as dark and ‘muddy’ by Blurb’s processing and the image borders and text sizes do not conform to the results as printed by Blurb’s ‘proof printing facility – or indeed as appear on screen in ‘preview’ mode. Two images had also been printed oversize – i.e. ‘zoomed’ and subsequently cropped beyond the dimensions of the submitted size.
    Close comparison of the ‘proof’ copy against the finished book shows that the proof is 15% SMALLER than the book. What’s the point in Blurb stressing the importance of checking the proof before submitting it for printing when the proof is that different to the finished item?? Spellos I can check on screen without wasting time, ink and paper on producing hard copy that doesn’t give me a true picture of the end product.
    The other serious shortcoming of the product is the lack of a ruler or alignment grid to aid correct positioning of images within the ‘container’ frame in situations where you don’t want to fill the ‘container’.
    This makes alignment of images on adjoining pages a very much ‘hit and miss’ operation.
    The colour quality problem I now realize is down to colour profiles – all the submitted images were RGB. I’ve only discovered this issue by trawling thru’ shed loads of blog entries on this site – but why isn’t there a warning about the importance of colour profiles as part of the image importation process in the programme?
    The book was printed on ‘premium quality’ paper, but the results I obtained from the ‘proof’ copy using a generic brand ‘silk’ surface inkjet paper were far superior
    In short, I’m not a happy customer…

    By John Furlong
      February 11, 2009 – 9:49 am   Permalink
  15. im curious to hear Blurb’s reply on the above matter

      February 12, 2009 – 2:43 am   Permalink
  16. I was quite interested in this, but most customers don’t seem too happy. Shame.

    By Sean
      February 13, 2009 – 1:03 pm   Permalink
  17. Extremely disapointed with the color and clarity of the image wrap book covers. My book cover was so faded and dull in color that you could not even make out one of the words. I also noticed that the thickness of the cover/thickness of the binding is 1/3 less than what it used to be. (compared to books ordered in past year) We actually sprayed the cover with a photo finish spray in hopes of making the cover more rich and clear. The pages on the interior of the book appeared with a slight ripple. The overall weight of the book is lighter as compared to the same book ordered 6 months ago. It appears this company is using cheaper products to produce their books…and we’re paying the same price if not higher. It’s a shame as I really like booksmart, easy and quick but not worth the poor product in the end. Too bad for Blurb.

      March 8, 2009 – 11:59 am   Permalink
  18. So am I, but as yet (nearly a month later…) nothing has appeared…

    By John Furllong
      March 8, 2009 – 12:37 pm   Permalink
  19. I want to glossy cover of a book the size of 13×18.

    By Sanfirov
      March 10, 2009 – 5:51 am   Permalink
  20. A nice addition to the blurb books include the following:
    1. offer a dust jacket with the image-wrap-out component of your blurb products.
    2. design a book box that copies the cover. This would be a great selling point and adds the WOW factor when selling a book.

      March 10, 2009 – 10:23 am   Permalink
  21. I’ve order quite a few books in the past and I must say, I have not been disappointed and neither were my clients. I had order the wraparound book for a couple last year and was very pleased with the results. Now…in reading a comment posted on 3/8 (Kelly Nelson), I am hoping that Blurb doesn’t lessen the quality of their products when it comes time to place my order. We shall see… On a side note: Just take the time to prepare the book (when it comes time to assemble and print) as we artists/photographers/your customers take the time to put it all together as we envision it.

      March 10, 2009 – 5:40 pm   Permalink
  22. I have a series of images that I have been designing as a book for some time now. Originally, I thought Blurb represented new and democratic possibilities for publishing. However, I have recently heard so many bad things about print quality and material short-cuts, I’m not sure. My work contains a lot of deep shadow and night light. Can anyone say for sure what quality of reproduction you get with this kind of tonal range?

      March 14, 2009 – 2:53 am   Permalink
  23. Just got my first book, and it was so great, fast delivery (I’m in Mexico) the quality is good, and for the same price i had other books with not good enough quality. I just want to say thank you for offering this service. Tanx!

    By Alejandro Loaeza
      March 17, 2009 – 10:18 am   Permalink
  24. My book arrived today and Hey! It’s great. I read comments from other people on this blog, and was a bit concerned – maybe I should have read them before I ordered the book, but I’m glad I didn’t I may not have ordered at all. The book is great, I did it for my partner, he was very pleased with it. So I would tell anyone who is hesitating to go ahead and order. I will be doing it again. Thank you Blurb.

    By Wendy Harris
      March 17, 2009 – 1:45 pm   Permalink
  25. I just received my latest book, a branding proposal for a client and the quality is amazing. The photos came out great, and we will be uploading & printing more books in the coming weeks. Thanks Blurb.

      March 18, 2009 – 11:44 am   Permalink
  26. Hi, I receveid my first book some days ago. Great delivery! Only few days (less than a week) from the deliver notice to have my book to Italy.
    Quality’s quite good. Just some problems with colors: darker than on the screen, but only for the cover (wrapimage)!
    Fortunately, it was only a test. I will examine the book better in the next days and decide if it will be a second.
    In the meantime thank you for the fast delivery!

    By stefania
      April 17, 2009 – 2:42 pm   Permalink
  27. Hi, I just received my first book and I am totally excited how turned out. It looks fantastic and I am so impressed with the speed you delivered (I live in New Zealand). I will certainly use you guys again.

    There are still a few problems with the bookSmart programm – it shuts down a lot during editing, but I trust it will become more stable as time goes by.

    Thanks for providing a great opportunity!

      April 20, 2009 – 4:42 pm   Permalink
  28. This program is not user friendly AT ALL! It SUCKS!! What is supposed to be an enjoyable experience designing my wedding album has turned into a Hellish task with this program. It constantly shuts down on me, it doesn’t save my work, it takes FOREVER to do ANYTHING, it gets stuck every time I try to do something, the designs are EXTREMELY limiting, you can’t make the same book in different sizes…I could bitch forever about it! The whole thing is just PISS POOR! I am PRAYING I will be satisfied with the result of several tedious hours of hard work…

    IF YOU WANT REPEAT BUSINESS I STRONGLY SUGGEST YOU REVAMP YOUR ENTIRE PROGRAM…

    By beth waugh
      April 20, 2009 – 10:39 pm   Permalink
  29. Got my first ‘proof’ copy and I’m very impressed. The quality of the B&W images and print was very good indeed. I realised that the font size I’d chosen was too small and I’ve updated it, and I’m waiting for the new version to arrive.

    It’s worth it, despite the many crashes of Booksmart and the small but irritating problems of getting a decent last line on many text pages.
    The sheer joy of seeing your work in print without having to contend with stupid book agents and hesitant publishers!

    By Piruzzo
      April 21, 2009 – 1:01 am   Permalink
  30. What have all the clowns at BLURB to say regarding all these complants? ( not much from what I can see. I very much doubt they even bother to read what is on this page) And, why do you not return your bad books to BLURB if you are not satisfied? I wish I never started with this program. I still can’t use it on any other machine, bar the one I started it on – even, when I download a new copy from the BLURB site, my existing book will not open, I have now tryed it on computer number three, same story. And, I’m forever having to check my page numbers as the program is so inconsistant, no matter how many times I save, the page number, it has a habit of changing it or it doubling it !. Keep up the good work Mr. John Furlong of FEB-11-2009. Your spreeding the word rather well – that – BLURB is CRAP, I have just read the letter you submitted to ‘Black and White…’ For those of you who may not know, B&W is a UK photo magazine.

    By Charles
      May 28, 2009 – 4:44 am   Permalink

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